Mark VanderKlipp
1 min readNov 2, 2018

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Healthcare thinks it has time to figure out how to change, and prides itself that “health care is different.”

It doesn’t and it isn’t.

Kim, excellent writing as always and this is the final nail. Rules apply to healthcare as well as any other industry ripe for disruption. So much work to be done!

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Mark VanderKlipp
Mark VanderKlipp

Written by Mark VanderKlipp

Partner at Connect_CX, The Adjacency; speaker, facilitator, systems thinker, healthcare experience designer: www.connect-cx.com

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