Mark VanderKlipp
1 min readJun 8, 2020

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Krista, thanks for this excellent summary. The tools you mention look to be much more effective than those I've been cobbling together in Google sheets/docs. Looks like this'll be the way we're working for quite some time!

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Mark VanderKlipp
Mark VanderKlipp

Written by Mark VanderKlipp

Partner at Connect_CX, The Adjacency; speaker, facilitator, systems thinker, healthcare experience designer: www.connect-cx.com

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